Monday, September 24, 2012

"Atithi Devo Bhava" and Business

This verse is from the Taittiriya Upanishad which literally means Guest is God. In business guest translates  into customer. So in business customer is God or customer is King. It should be borne in the minds of every businessman. It is the customer who gives us earning. 

Mahatma Gandhi says 
"A customer is the most important visitor in our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider to our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so" 

Bear these words in mind in every business you get into. Customer is the KING. He is always RIGHT. 

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